About FlowRepp

We help trade contractors turn happy customers into Google reviews — without the unhappy ones going public.

FlowRepp reads every customer response that comes back from your jobs, scores the sentiment, and routes the happy ones to Google while the unhappy ones land in your private inbox before you ever see a one-star review.

Why we built FlowRepp

FlowRepp was built by a small team of contractors and engineers who ran HVAC and plumbing businesses before they shipped software. We lived the same problem you do: a 5-star review lands on Facebook because that was the first tab your customer had open, the Google listing stays empty, and by the time you hear about the unhappy one, it's already #1 in the search results with a reply from the homeowner to your phone tree.

Generic review tools weren't built for how trade businesses actually work — response comes back by text, by email, sometimes by a clipboard the tech hands back at the door. FlowRepp was built to handle that mess, score every response the way it actually arrived, and make sure the Google listing is the one that benefits from every happy job you finish.

Built for the trades that keep homes running

Every trade has its own review-routing failure mode. We built FlowRepp around how HVAC, plumbing, electrical, and roofing businesses actually collect feedback — and where each one tends to lose it.

HVAC
After a heat-wave install rush, your 5-star reviews disappear into the homeowner's text thread instead of Google. FlowRepp routes them by message channel.
See your HVAC audit →
Plumbing
Emergency calls get an immediate yes, and the review moment passes before a thank-you email goes out. FlowRepp catches the one-shot window while the water is still draining.
See your plumbing audit →
Electrical
Permit-driven jobs span weeks and the customer forgets who you were by the time you'd want a review. FlowRepp re-asks at the right moment, scored against the original quote.
See your electrical audit →
Roofing
Storm-volume weeks produce dozens of jobs in a row and your negative reviews come all at once. FlowRepp keeps the complaints private and routes every happy one to Google automatically.
See your roofing audit →

What contractors say about FlowRepp

Try FlowRepp on your own reviews

Start with a free Google review audit — we'll show you which happy customers never made it to your public reviews and which negative reviews your inbox could have caught in private. No card, no setup, audit in your inbox within 24 hours.

Or jump straight to the product on the pricing page — three tiers, 14-day free trial, cancel anytime.